EXCHANGES AND RETURNS
IMPORTANT!
Please contact us within 14 days of receiving your order to initiate the return/exchange process.
Tags must still be attached.
Clothing must be in original, unworn and unwashed condition.
FULL PRICED ITEMS PURCHASED ONLINE
are eligible for a refund.
We will subtract a 6% restocking fee to help us cover the credit card fees. The customer is responsible for all shipping costs.
FULL PRICED ITEMS PURCHASED IN PERSON OR AT A HAWAII MARKET EVENT
are eligible for exchange or store credit only.
These items are not eligible for a refund.
SALE AND DISCOUNTED ITEMS
(BOTH ONLINE AND IN PERSON PURCHASES)
are eligible for exchange or store credit only.
These items are not eligible for a refund.
BOGO SALE ITEM:S
(BOTH ONLINE AND IN PERSON PURCHASES)
are FINAL SALE, no exceptions.
Call us at:
610-716-3604
or send an email to:
FAQ
How do I return an item?
Please contact us within 14 days of receiving your order
to initiate the return process:
What is your exchanges/return policy?
Tags must still be attached.
Clothing must be in original, unworn and unwashed condition.
FULL PRICED ITEMS PURCHASED ONLINE
are eligible for a refund.
We will subtract a 6% restocking fee to help us cover the credit card fees.
FULL PRICED ITEMS PURCHASED IN PERSON OR AT A HAWAII MARKET EVENT
are eligible for exchange or store credit only.
These items are not eligible for a refund.
SALE AND DISCOUNTED ITEMS
(BOTH ONLINE AND IN PERSON PURCHASES)
are eligible for exchange or store credit only.
These items are not eligible for a refund.
BOGO SALE ITEM:S
(BOTH ONLINE AND IN PERSON PURCHASES)
are FINAL SALE, no exceptions.
Call us at:
610-716-3604
or send an email to:
IMPORTANT!
***Please contact us first before sending exchanges and returns***
Otherwise we will not know to look for it in the mail.
How do I track my order?
Orders take about 1 week for processing. When your order ships, you will be provided with a tracking number
via email.
How can I contact your couriers?
Please call us at:
610-716-3604
or send us an email to:
What are your delivery options?
We use both USPS and FedEx.
If the customer has a specific preference, the customer will be responsible for any additional shipping costs incurred.
Do you provide International delivery?
Yes, we do. International delivery usually takes 1 week processing and 3-5 weeks shipment time. Due to covid and container availability, this timeline could be extented. Please track your purchase via the tracking number provided via email.