SHIPPING
Please allow 1 week for all order processing
Shipping Rates via USPS/FedEx
United States Flat Rate: $8.00
5-7 day shipping time
United States Express Flat Rate: $18.00
order processing will be 1-2 days (instead of 1 week)
3 day shipping time
Canada Flat Rate: $40.00
3-4 weeks shipping time
All Other International Flat Rate: $40.00
4-5 weeks shipping time
*Please note that there are still shipping delays due to covid-19 and shortage of containers. Some international orders can take up to 10 weeks to arrive.
If you need your purchase sooner, please contact us via email or text below and we will do our best to get it to you immediately!
CONTACT US
Have any questions or concerns?
We are always ready to help!
Call us at:
610-716-3604
or send an email to:
FAQ
How do I return an item?
Please contact us within 14 days of receiving your order
to initiate the return process:
What is your exchanges/return policy?
Tags must still be attached.
Clothing must be in original, unworn and unwashed condition.
FULL PRICED ITEMS PURCHASED ONLINE
are eligible for a refund.
We will subtract a 6% restocking fee to help us cover the credit card fees.
FULL PRICED ITEMS PURCHASED IN PERSON OR AT A HAWAII MARKET EVENT
are eligible for exchange or store credit only.
These items are not eligible for a refund.
SALE AND DISCOUNTED ITEMS
(BOTH ONLINE AND IN PERSON PURCHASES)
are eligible for exchange or store credit only.
These items are not eligible for a refund.
BOGO SALE ITEM:S
(BOTH ONLINE AND IN PERSON PURCHASES)
are FINAL SALE, no exceptions.
Call us at:
610-716-3604
or send an email to:
IMPORTANT!
***Please contact us first before sending exchanges and returns***
Otherwise we will not know to look for it in the mail.
How do I track my order?
Orders take about 1 week for processing. When your order ships, you will be provided with a tracking number
via email.
How can I contact your couriers?
Please call us at:
610-716-3604
or send us an email to:
What are your delivery options?
We use both USPS and FedEx.
If the customer has a specific preference, the customer will be responsible for any additional shipping costs incurred.
Do you provide International delivery?
Yes, we do. International delivery usually takes 1 week processing and 3-5 weeks shipment time. Due to covid and container availability, this timeline could be extented. Please track your purchase via the tracking number provided via email.